General Info

Why Buy

Here are the top reasons our subscribers choose us.

#1 - My friend, flight instructor, flight school, or FAA examiner said that I should definitely use Sheppard Air.

Chances are that a friend or other person you trust told you about us and our courses, and it was their personal recommendation that directed you to our site. What better reason could there be?

#2 - Study material accuracy that's money-back guaranteed.

Our study courses are up-to-date Constantly, not weekly, monthly or yearly. Our 24/7 tech support team ensures that. And you receive the question updates automatically so your software is never "static." While other companies are reprinting old questions from years ago and just stamping a new year on the front, we are providing techs 24 hours a day keeping you current! We even guarantee it. We guarantee that you will not see any questions on your actual FAA Written Exam that we did not select for you to study in our software course. That's right, you study our selected questions for any test, and you will not see any questions but those questions on your test - or you get all your money back!

#3 - Refined software Study Strategy and Minimum Score Guarantee.

Our study course software and the strategy you use to study are designed to avoid the "negative learning" hurdles still present to this day in other software programs. This allows you to learn the material at the fastest pace possible and with much greater clarity. In fact, the software and study strategy is so successful that we back three of our software preps with a one-of-a-kind minimum score guarantee. If you score less than a 90% on your ATP, ATH or Flight Engineer test, we will give you all of your money back, period! The scores on these three tests are taken into consideration as discriminating factors by many carriers when making interview and hiring decisions. We put 100% effort into backing your career efforts, so we back these three tests with a one-of-a-kind money back guarantee. In FY2011, only 2.1% of our subscribers got less than a 90% on their FAA exam (and over half of the people who took the ATP exam studied with our course). So it works!

#4 - 24 hour-a-day, 365 day-a-year Personal Telephone Technical Support.

No other FAA test prep company makes this commitment to their customers. It's simple... we're here providing our subscribers 24 hour-a-day, 365 day-a-year personal telephone technical support. This is not third-party email or electronic chat support, but personal support provided by the same people who write and update the software. When you're studying for a test that you need for an airline application, for a new career, or for a test that you need for your upcoming interview, you want to know that a person is standing by ready to help you if:

• you have a last minute question on the day of your test.
• you work an unusual schedule and 8:00-5:00 support doesn't cut it for you.
• you are studying from a computer with a unique configuration or on a secure network and need extra setup help.
• you just don't understand the answer or explanation to a question and you want an FAA certified instructor to walk you thru it.

#5 - You don't need an Internet connection to study.

Some programs require you to have internet access to study. Ours does not. So you can study with your laptop/netbook anywhere, Internet or not. Worried that you aren't getting the automated study updates if you don't have internet access when you're studying? Don't worry. Just call us 24/7 and we can tell you if your study materials are current... and if you do need an update, there are a number of ways we can get it to you.

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